Shipping & Delivery

Last Updated: September 9, 2026

Shipping Large Sauna Products

Barrel saunas are large products and may require freight or specialized delivery services.

Shipping arrangements can vary depending on:

  • Product
  • Destination
  • Product configuration
  • Availability
  • Carrier
  • Delivery location
  • Access conditions

Shipping Availability

States/regions currently shipped to neededList the actual states or regions this store currently ships to, so customers outside that area know before ordering.

If you are unsure whether we can deliver to your location, contact us before ordering.

Delivery Address

Customers must provide an accurate delivery address and contact information when placing an order.

A customer may be responsible for additional costs resulting from an incorrect address or delivery information.

Freight Delivery

Some orders may be delivered by freight carrier.

The carrier may contact the customer to arrange delivery.

Customers should ensure that someone is available to receive the shipment when required.

Delivery Access

Before ordering, consider whether the delivery location can accommodate a large shipment.

Potential access considerations include:

  • Driveway width
  • Road access
  • Low branches
  • Gates
  • Narrow passages
  • Steep terrain
  • Overhead obstacles
  • Distance from the delivery point to the installation location

Standard freight delivery does not necessarily mean the sauna will be moved to its final installation location.

Actual freight delivery / curbside / liftgate policy neededState whether delivery is curbside-only by default, whether liftgate service is available/required for this freight class, and whether white-glove (placement) delivery can be added.

Delivery Times

Delivery times can vary by product and availability.

Actual estimated processing and delivery times neededState real order-processing time plus typical freight transit time so customers can plan around it.

Do not schedule installation or contractors until the expected delivery timing has been confirmed.

Shipping Damage

Customers should inspect the shipment promptly after delivery and document any visible damage.

Contact Barrel Sauna USA as soon as possible if you believe the product or packaging has been damaged during transportation. See our Returns & Refunds page for the damaged-delivery process.

Delivery Delays

Carrier delays, weather, supply issues, manufacturing schedules, and other circumstances may affect delivery timing.

We will communicate material shipping updates when information is available to us.