Last Updated: September 9, 2026
At Barrel Sauna USA, we respect your privacy and are committed to protecting the information you provide when you visit our website, contact us, request information, or place an order.
This Privacy Policy explains what information we may collect, how we may use it, how we may share it, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping information
- Order and transaction information
- Information submitted through contact or quote forms
- Product preferences and purchasing information
- Information you provide when communicating with our customer service team
We may also automatically collect certain technical information when you use our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Website activity and interaction information
- Date and time of visits
2. How We Use Your Information
We may use information we collect to:
- Process and fulfill orders
- Provide customer service
- Respond to questions and inquiries
- Provide quotes or product information
- Communicate about orders and deliveries
- Process payments
- Improve our website and shopping experience
- Understand how visitors use our website
- Detect and prevent fraudulent or unauthorized activity
- Maintain website security
- Comply with applicable legal obligations
- Send marketing communications where permitted and where you have provided appropriate consent
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, and improve functionality.
Depending on the tools installed on our website, cookies may be used for:
- Shopping cart functionality
- Website analytics
- Performance monitoring
- Advertising and marketing
- Security
- Remembering user preferences
You can control certain cookies through your browser settings. Disabling cookies may affect some website functionality.
4. Payments
When you make a purchase, payment information may be processed by third-party payment providers.
Barrel Sauna USA does not necessarily store complete payment-card information on its own servers.
Payment information is handled according to the applicable payment provider’s privacy policy and security practices.
Payment provider(s) to be named here once a payment processor is integrated into checkout — this section will list the specific provider(s) actually in use (e.g. Stripe, PayPal) at that time.
5. Service Providers
We may use third-party companies to help operate our website and business, including providers involved in:
- Website hosting
- Payment processing
- Shipping and delivery
- Email communication
- Analytics
- Advertising
- Website security
- Customer relationship management
- Order fulfillment
These providers may process information only as necessary to provide their services.
6. Marketing Communications
If you subscribe to marketing communications, we may use your contact information to send you information about products, promotions, educational content, or other relevant communications.
You can unsubscribe from marketing emails by following the unsubscribe instructions included in the communication.
7. How We Protect Information
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Information Sharing
We may share information when reasonably necessary to:
- Complete transactions
- Deliver products
- Provide requested services
- Operate our website
- Process payments
- Prevent fraud
- Protect our legal rights
- Comply with legal requirements
We do not sell personal information simply because you provide it to us.
9. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal, security, and legitimate business purposes.
Specific retention periods may vary depending on the type of information and applicable requirements.
10. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, or information about how your data is processed.
To make a privacy-related request, contact:
Barrel Sauna USA
New York, USA
Email: sales@barrelsaunausa.com
Phone: 715-201-9388
We may need to verify your request before completing it.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Barrel Sauna USA
New York, USA
Email: sales@barrelsaunausa.com
Phone: 715-201-9388